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In today’s digital age, where customers communicate through various platforms there is a vast amount of unstructured text data waiting to be examined. While structured data like sales figures and campaign results are essential, it is unstructured text data — the actual words used by customers — that hold the most significant insights into their […]

Visualizing The Voice Of The Customer With Topic Models

Analysis, Consumers

September 18, 2024

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Understanding what truly matters to your customers is crucial for any brand. One of the most effective tools you can use to gain that understanding is the Importance-Performance Map (I-P Map). These powerful tools allow you to visually represent how consumers perceive your brand or product in comparison to competitors based on specific attributes. Today, […]

I-P Maps: Understanding Your Customers (& Competitors)

Uncategorized

September 4, 2024

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It’s time to get your hands dirty, because today we’re delving into the details of creating a Recency-Frequency Matrix using a spreadsheet. If you’ve been keeping up with our “My Favorite Analyses” series, you’ll recall that last week we talked about the value of the Recency-Frequency Matrix in dividing customers into groups and improving marketing […]

How to Build a Recency-Frequency Matrix

Spreadsheets

August 18, 2024

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The 2024 Paris Olympic Games have come to an epic conclusion! After weeks of unforgettable performances and thrilling competitions, the final medal tally is in. In this video, we present the Top 20 countries that dominated the podiums and made history at this year’s Games.

Paris 2024 | Top 20 Medal Winning Countries

Dataviz

August 11, 2024

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Today we wrap up our Spreadsheet Fundamentals series with a lesson on the essentials of data visualization. This guide will equip you with the skills to turn extensive numerical data into compelling visual narratives in spreadsheets, adding impact and clarity to your analyses. How Spreadsheets Help Us Visualize Data With their ability to reveal hidden […]

Basic Data Visualization in Spreadsheets

Dataviz, Spreadsheets

July 24, 2024

Kevin is a highly regarded Associate Teaching Professor at the University of Notre Dame and brings years of experience in industry leadership as Google’s Chief Analytics Strategist and FCB’s SVP Director of Strategic Analytics. His unique background allows him to effectively guide students in honing their analytical abilities, utilizing a blend of creative thinking and data-focused analysis. Kevin is a six-time winner of the Advertising Research Foundation Ogilvy Award and author of the best-selling book 'Digital Marketing Analytics: In Theory And In Practice'.

Meet your instructor, Kevin Hartman

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