Career Advice

Last time, we outlined the strategy for reacting to rejection. We gave you a framework for decoding the “no” when a stakeholder dismisses your work. It is a critical skill for surviving in this field. But survival is not the goal. Leadership is the goal. The reactive strategy outlined last week is your defense. This […]

I was in Waterford, Ireland, in 1997, touring its famous crystal factory. It was a place of incredible focus and skill that transformed rough blocks of glass into flawless works of art. The process was a quiet, linear procession. The first artisan would meticulously carve a pattern. That piece was then passed to the next […]

Your inbox is a trap. So is your ticketing system. They are comfortable, orderly prisons that define your job and limit your impact. A request arrives. “Can you pull the numbers on the Q3 campaign?” You execute the query. You build the dashboard. You deliver the report. You have done your job perfectly. And you […]